Quality  

Assertions concerning Bedlamís achievement of excellence in the provision of health care to people struggling with poverty.  

Assertion

Elaboration

The quality of care recipients receive rivals the quality provided by private practices.    

Services to people who are struggling with poverty are not impoverished and health care provision achieves the same standards of care and quality of experience as patients receive in private care settings.

Users of Bedlam clinics report high levels of recipient satisfaction with the services they receive.  

Satisfaction date is regularly collected as part of the quality improvement program of the Bedlam Alliance.  Already there is ample evidence showing the high satisfaction of recipients with the medical care they receive.

Users of Bedlam clinics report a strong positive relationship with their medical homes.  

Recipients enjoy both strong and continuous relationships with a principal provider of health care and/or a team of providers who are devoted to the health and disease management of users.